Same-Day Charge Entry
Urgent care charges that aren't captured within 24 hours of encounter drop out of the workflow. We process charges on the same business day and feed missing-charge alerts back to the clinical team before the gap widens.
- Same-day charge entry from EHR encounter data
- Daily missing-charge reconciliation
- E/M level audit on high-acuity visits
- Procedure code capture (laceration repair, splinting, etc.)
Real-Time Eligibility and Point-of-Service Collection
Walk-in volume means eligibility has to happen at registration, not retroactively. We integrate real-time eligibility verification so the front desk knows the patient's copay, deductible status and coverage before the visit starts.
- Real-time eligibility integration
- Copay and deductible communication to front desk
- Self-pay discount and patient estimate workflow
- POS payment posting reconciliation
Patient-Responsibility AR
Urgent care patient balances are larger and harder to collect than primary-care balances. We run a structured patient statement cadence, payment-plan workflow and pre-collection escalation tuned to urgent care.
Operational Challenges We Solve
- Missing charges from same-day encounters
- Eligibility issues caught only after the visit
- Large patient-responsibility balances going unpaid
- E/M level coding inconsistencies
- Occupational medicine billing complexity
- After-hours and weekend POS modifier errors
Discuss Your Organization's Needs
Speak with a specialist about how our RCM workflows adapt to billing services for urgent care centers.
Contact Our Team